VIETNAMRIDER® Privacy Policy
Effective Date: June 21, 2026
At VIETNAMRIDER®, operated by Athena Ltd., Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, vietnamrider.vn, and through our motorcycle tours, rentals, and related travel services.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when making inquiries, reservations, or using our services. This information may include:
- Full name
- Email address
- Phone number
- Nationality and residential address
- Date of birth, when required
- Passport or driver’s license information for motorcycle rentals
- Payment and billing information
- Travel preferences and booking details
- Communications and correspondence with us
We may also maintain records relating to reservations, motorcycle rentals, tour itineraries, and customer support requests.
How We Collect Information
Information may be collected when you:
- Submit a contact or inquiry form;
- Make a booking or reservation;
- Rent a motorcycle or other vehicle;
- Contact us by email, telephone, WhatsApp, or social media;
- Subscribe to newsletters or promotional communications;
- Visit and browse our website.
Certain technical information may also be collected automatically, including your IP address, browser type, operating system, device information, and pages visited. This information helps us improve the performance and functionality of our website.
How We Use Your Information
We use your information to:
- Process reservations and payments;
- Provide motorcycle tours, rentals, and travel-related services;
- Respond to inquiries and customer support requests;
- Communicate important information regarding your booking;
- Improve our website, products, and services;
- Enhance customer experience and website functionality;
- Prevent fraud and maintain security;
- Comply with applicable laws and regulations.
With your consent, we may occasionally send promotional emails, newsletters, or special offers. You may unsubscribe from marketing communications at any time.
Sharing of Information
VIETNAMRIDER® does not sell or rent your personal information to third parties.
We may share your information with trusted service providers and business partners when necessary to deliver our services, including:
- Payment processing providers;
- Hotels and accommodation partners;
- Transportation companies and tour operators;
- Insurance providers;
- Website hosting and marketing service providers;
- Government agencies or law enforcement authorities when required by law.
All third parties receiving your information are expected to protect it and use it only for authorized purposes.
Cookies and Analytics
Our website uses cookies and similar technologies to improve user experience and analyze website traffic.
Cookies help us understand how visitors use our website and allow us to remember preferences and settings. We may use third-party services, including Google Analytics, to collect anonymous information about website usage and performance.
Most web browsers allow users to disable cookies; however, certain features of our website may not function properly if cookies are disabled.
Third-Party Websites
Our website may contain links to external websites that are not owned or controlled by VIETNAMRIDER®. We are not responsible for the content, security, or privacy practices of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to maintain the highest standards of security, no method of electronic transmission or storage can guarantee absolute security. Accordingly, we cannot guarantee that information transmitted over the Internet will always remain completely secure.
For your protection, we recommend that sensitive information such as passwords or payment details not be sent through unsecured email communications.
Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal information we hold about you;
- Request correction or updating of inaccurate information;
- Request deletion of your personal data;
- Withdraw consent for marketing communications;
- Request information regarding how your data is used.
To exercise any of these rights, please contact us using the details provided below.
Children’s Privacy
Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
Changes to This Privacy Policy
VIETNAMRIDER® reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the revised Privacy Policy will become effective immediately upon publication.
We encourage users to review this page periodically to stay informed of any updates.
Contact Us
If you have any questions regarding this Privacy Policy or wish to access, update, or request deletion of your personal information, please contact us:
VIETNAMRIDER®
Operated by Athena Ltd., Co.
Binh Chanh District, Ho Chi Minh City, Vietnam
Email: booking@vietnamrider.vn
Website: https://vietnamrider.vn
By using vietnamrider.vn and our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
